Let’s grow together

Life at Paycraft

PayCraft is a young enterprising startup founded in 2013. Our young and dynamic team has been able to create a buzz in the Indian Fintech space through the innovative use of technology and leveraged the power of ideas.
As we grow, we are looking for highly skilled professionals who are passionate about using their knowledge to solve real world problems.
We have always believed that a meaningful alignment of people’s personal and professional goals allows them to bring their best to work and therefore at PayCraft, you will always find challenging opportunities in an environment that recognizes and rewards exceptional performance.
Apart from providing industry-leading employee benefits, we also extend valuable tools to help our people realize their potential.
Come join us in the Journey to make the difference.

Job opening

ENGINEER - PRODUCTION SUPPORT

Job title: Engineer - Production Support

Years of Experience: Minimum 1 year 

Education Required: BE or B Tech or Equivalent

Roles and Responsibilities: 

  • Daily Operational activities, server and transaction monitoring. 
  • Proper issue reporting and tracking in ticketing tool. 
  • Proper intra-team communication about issue closure, handover, etc. 
  • To meet SLA for issues and following escalation matrix.   
  • Fulfilment of data or report requested by client.
  • Responsive on emails and calls and ensure timely actions with minimum escalations. 

    Special skills: 

    • Unix / Linux. 
    • SQL / PLSQL, Oracle & Software Testing.
    • Basic programming skills on Java / C++
    • Good oral and written communication. 

      Apply Now

       

      SENIOR ENGINEER - PRODUCTION SUPPORT

      Job title: Senior Engineer - Production Support 

      Years of Experience: 4 -6 years 

      Education Required: Graduation in B.Sc or BE in IT or Computers 

      Roles and Responsibilities: 

      • Daily operational activities for Projects & Monitoring all servers and transactions. 
      • Complete issue reporting and tracking till closure in ticketing tool. 
      • Ensuring Minimum escalations form clients and within the organization.
      • Meeting all SLA requirements & Complete ownership of L1 and L2 support. 
      • To check / Analyze the transactions and logs and device settlements.
      • To track down issues and raise the same in issue management tool.
      • To support operational daily mails, chats and calls from clients, stakeholders & to help operational process documentation. 

       

      Special skills: 

      • Experience in ATM/Prepaid transaction switching technology. 
      • Good Understanding on Payment & Card Domain. 
      • Basic knowledge in relational database, Linux, UNIX, Java, C++ 
      • Good verbal and written communication skills & Data presentation skills. 

                 

                Apply Now

                 

                SENIOR ENGINEER - PRODUCTION SUPPORT (ONSITE)

                Job title: Senior Engineer - Production Support 

                Years of Experience: 3 - 5 years 

                Education Required: Graduation in B.Sc or BE in IT or Computers 

                Roles and Responsibilities: 

                • Should have experience in leading a team.  
                • The candidate will be stationed at the Metro station during the operation hours of the Metro.
                • The candidate should co-ordinate with all the stakeholders involved in the project including co-ordination with Bank (IT-ATM Department) and Production Support Team.
                • The candidate will be the Single Point of Contact (SPOC) for all the stakeholders involved in the Project. 
                • Should support the station helpdesk for card and issuer host related matters.
                • Should provide training to the TOM operators, if required.
                • Should timely respond to the queries/reports/updates required by Bank or Metro.
                • Timely resolution of issues at the site.
                • Daily reporting to Bank and Metro. 

                 

                 Special skills: 

                • Operations Management skills.
                • Communication skills. 
                • Problem solving skills. 
                • The candidate should have an overall experience of 5 years in Operations Management, (Metro Rail Experience will be preferrable). 
                • The candidate should possess a minimum of 1 year experience on Prepaid Issuer Host (Production) side.

                           

                          Apply Now

                           

                          SYSTEM ADMINISTRATOR

                          Job title: System Administrator 

                          Years of Experience: 1 - 2 years 

                          Education Required: Any Graduate 

                          Role Requirements: 

                          • Linux Operating System. Knowledge of Scripting, hardware and Network Application (Apache, Naios, tomcat, bind, postfix, dovecot, Nigix), Database (MySQL, Oracle, Postgres) 
                          • Experience in Server Management, Backup, with the help of the tool provided. Also, on Server Performance Analysis & Capacity Management.   
                          • Sound Knowledge in Linux Operating system, services & utilities like NFS / AutoFS, Samba, and NTP etc.                                                                      
                          • Able to handle most of basic to advanced calls in User, group management, system start-up, service modification, crontab entries, ACL modifications, file system management, root & OS backups. 

                           

                          Special skills: 

                          • Linux & Windows. 
                          • Designing & Documentation.

                                       

                                      Apply Now

                                       

                                      SENIOR NETWORK ENGINEER

                                      Job title: Senior Network Engineer 

                                      Years of Experience: 4 - 5 years 

                                      Education Required: Any Graduate 

                                      Role Requirements: 

                                      • Provide L2 / L3 network and security infrastructure operations support including Firewalls, VPN, switching, Routing. 
                                      • Network and security device setup, existing device upgrade, firewall changes implementation, troubleshooting, support. 
                                      • Incident, change, problem, escalation management related to connectivity issues in the network and security infrastructure.                                                                     
                                      • Minimum 2 years hands on experience working with Sophos, Fortigate Network Firewalls & Routing, Switching.   
                                      • Familiar with packet capture. 

                                       

                                      Special skills: 

                                      • Firewall, Switching, Routing. 
                                      • Cloud, server, VM. 

                                                     

                                                    Apply Now

                                                     

                                                    SENIOR BUSINESS ANALYST

                                                    Job title:Senior Business Analyst 

                                                    Years of Experience: 6 - 9 years 

                                                    Education Required:B.E. or B. Tech

                                                    Role Requirements: 

                                                    • Takes responsibility for adhering to project plans, ensuring that project deliverables are completed on time.
                                                    • Writes documentation of detailed business requirements and business flows for development projects.
                                                    • Good Hands on preparing functional document, SRS, FSD, User stories, DOU, flow charts, wireframes.
                                                    • Performs Impact Analysis, QA testing of modules by creating functional test cases for modules.
                                                    • Reviews all design solutions for accuracy and adherence to the business requirements.
                                                    • Gives design input through knowledge of software and industry to ensure all accommodations have been made.

                                                     

                                                    Special skills: 

                                                    • 6-9 years of experience in the Payment Card Industry (Issuance / Acquiring)
                                                    • Implementation and / or client support experience with a Card Application is preferred.
                                                    • Extensive working experience card management systems especially on Prepaid Card Management System – customer onboarding, card issuance, life cycle activities, transaction processing etc.
                                                    • Good knowledge of clearing & settlement processes (Back office) like settlement, accounting, and reconciliation.
                                                    • Familiarity with Visa BASE II, MasterCard IPM clearing, RuPay Clearing and card scheme disputes and settlement process.
                                                    • Working knowledge of PIN and card verification techniques and standards and good knowledge of key and HSM cryptography (Thales / SafeNet)
                                                    • Knowledge of software development methodologies (Agile Process understanding, will be an advantage)

                                                                   

                                                                  Apply Now

                                                                   

                                                                  IOS Developer

                                                                  Job title: Software Engineer 1 

                                                                  Years of Experience: 1-2 Years 

                                                                  Education Required: B.E. or B. Tech  

                                                                  Roles and Responsibilities: 

                                                                  • Design and build advanced applications for the iOS platform. 
                                                                  • Collaborate with cross-functional teams to define, design, and ship new features. 
                                                                  • Unit-test code for robustness, including edge cases, usability, and general reliability. 
                                                                  • Work on bug fixing and improving application performance. 
                                                                  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency. 

                                                                   

                                                                  Special skills: 

                                                                  • Proven working experience in software development. 
                                                                  • Working experience in iOS App development 
                                                                  • Have published one or more iOS apps in the app store. 
                                                                  • A deep familiarity with Objective-C, Swift 5.x and Cocoa Touch. 
                                                                  • Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text. 
                                                                  • Experience with third-party libraries and APIs. 
                                                                  • Solid understanding of the full mobile development life cycle. 

                                                                                   

                                                                                  Apply Now

                                                                                   

                                                                                  PRE-SALES FOR CORPORATE CARDS + EXPENSE MANAGEMENT PLATFORM

                                                                                  Job title: Manager / Assistant Manager  

                                                                                  Years of Experience: 1 -5 years 

                                                                                  Education Required: Any Post-Graduate 

                                                                                  Roles and Responsibilities: 

                                                                                  • Responsible for acquisition, growth of the product sales and profitability for the specific region & ensuring that the customer attrition is minimal.
                                                                                  • Target based approach to ensure maximum profitability is achieved across all product platforms/offerings: Own the topline and bottom-line targets for the product.
                                                                                  • Driving CEO/CXO/CFO/HR-Head/Procurement Head/Admin Head level conversations to pitch PayCraft Cards for corporate solutions along with the Expense Management Platform.
                                                                                  • Engage with the clients to understand the requirement specifically around PayCraft’s Core Corporate card offerings and engage with the clients wrt. financial conversations through in depth.
                                                                                  • Deep dive into the corporate’s profile to get thorough understanding of financials of prospect companies.
                                                                                  • Develop strategic concepts with regard to the complex potential of PayCraft Corporate Card + EMS Solutions and account specific sales strategy.
                                                                                  • Develop and manage the Key accounts in the region.
                                                                                  • Liaison with inter department for generating leads and preparing the corporate database.
                                                                                  • Look out for opportunities to generate incremental sales /spends and initiate cross sell PayCraft’s T&E Platform at corporate.
                                                                                  • Interact / Frequent co-ordination with stakeholders such as Sales Head/Business Head, Functional Product Head, Operations on regular basis to get the corporate orders approved and dispatched.
                                                                                  • Understand market dynamic and share with product team to arrive at a competitive product offering.
                                                                                  • Interact and manage relationships with all corporate stakeholders for sales co-ordination.
                                                                                  • Manage the new customer acquisition.
                                                                                  • Ensuring quality of portfolio and be on a constant look out for stress signs in the client operations/activity and end to end involvement in addressing it.

                                                                                   

                                                                                  Client Relationship Management:  

                                                                                  • Building & maintaining healthy relations with clients; ensuring maximum customer satisfaction for referral business and program enhancement. 
                                                                                  • Execute account review mechanism with corporates every quarter for better implementation of program.  
                                                                                  • Resolving grievances and product related queries to maintain a satisfied client base. 
                                                                                  • Interacting directly with customers to analyze requirements and customize products to suit needs.  
                                                                                  • Develop and manage the Key accounts in the region to ensure recurring business and cross-departmental business across the organization.  

                                                                                   

                                                                                  Primary Requirements for the Role:  

                                                                                  • Ability to connect with clients at various levels.
                                                                                  • Ability to Influence / relationship Management Skills.
                                                                                  • Relationship Management, Good Communication skills, Strong Interpersonal skills.
                                                                                  • Should have a minimum of 2 years of Corporate Sales experience.
                                                                                  • Analytical and financial skills 
                                                                                  • MS Office - MS Word, MS Excel, MS PowerPoint.

                                                                                                   

                                                                                                  Apply Now

                                                                                                   

                                                                                                  PRE-SALES FOR CORPORATE CARDS

                                                                                                  Job title: Manager / Assistant Manager  

                                                                                                  Years of Experience: 2 - 10 years 

                                                                                                  Education Required: Any Post-Graduate 

                                                                                                  Roles and Responsibilities: 

                                                                                                  • Establish and manage relationships with Banks / Fintech’s to define and signup business arrangements which include presentations, demos, coordination for technical integrations.  
                                                                                                  • Performs client interviews to establish business requirements.  
                                                                                                  • Working closely with relevant teams at Partner organizations to identify new business opportunities and win deals towards achieving growth targets.  
                                                                                                  • Managing relations with Banks and other Partners to enhance Paycraft’s Payments platform capability.  
                                                                                                  • Pre-Sales support for Business Development team.  
                                                                                                  • Preparing product document keeping in mind the client requirements.  
                                                                                                  • Interact with client product team, lead presentations and product demos. 
                                                                                                  • Help in building technical proposals. 
                                                                                                  • Experience in open / closed loop cards, card issuance, payment getaways, payment networks, QR based acceptance.  
                                                                                                  • Should have experience in RFP’s and RFI’s, POCs. 
                                                                                                  • Should be well versed with documentations, preparing presentations and submission of RFPs. 

                                                                                                   

                                                                                                  Area of Expertise:  

                                                                                                  • Overall experience of 2 - 10 years with the leading payment aggregators. 
                                                                                                  • Should be well versed with Digital Payments ecosystem involving Prepaid Cards, Debit Cards, and Credit Cards. 
                                                                                                  • Implementation and/or client support experience with a Card Application.  
                                                                                                  • Good understanding of the key players in the Payment card business, their roles, and functions in the industry.  
                                                                                                  • Basic understanding of ISO 8583, EMV standards, Payment Industry Regulatory Compliance would be preferred.  
                                                                                                  • Basic knowledge of Visa BASE II / MasterCard IPM clearing / RuPay Clearing and card scheme disputes and settlement process would be preferred.  

                                                                                                   

                                                                                                  Other Skills:  

                                                                                                  • Excellent communication skills, both oral and written.  
                                                                                                  • Strategy: Ability to think strategically, identify opportunities, planning, problem solving and issue management, data driven decision making.  
                                                                                                  • Disciplined, performance and outcome oriented. 
                                                                                                  • Ability to drive key projects and meet timelines. 
                                                                                                  •  Good Knowledge of MS Office.  
                                                                                                  • Excellent card domain knowledge People skills, negotiation, political sensitivity, professional impartiality, service orientation, personal time management and ability. 

                                                                                                                     

                                                                                                                    Apply Now

                                                                                                                     

                                                                                                                    PRODUCT HEAD

                                                                                                                    Job title:AVP  

                                                                                                                    Years of Experience:12 - 15 years 

                                                                                                                    Education Required:Bachelor’s degree in Technology domain, with MBA or specialised certification on Product Management (preferred) 

                                                                                                                    Roles and Responsibilities: 

                                                                                                                    • To own & execute product development, enhancement (concept, scoping, feature / requirements definition, feature prioritisation, sprint planning, demos, etc)
                                                                                                                    • Responsible for implementation to the extent of supporting the set of enhancements if required or to establish stabilisation.
                                                                                                                    • Responsible for documentation for requirement docs, BRD, FSD, Stories in JIRA- Confluence, Operations doc, SOPs, user manuals etc, in alignment with overall plan of design & delivery (following Agile based or waterfall model)
                                                                                                                    • Responsible for cost tracking at infra and manpower level and should be able to take decisions on the product during the development and production phase.

                                                                                                                    Task execution: 

                                                                                                                    • Should be a final decision maker for the product in consultation with Management / Business Head (Project Sponsor).
                                                                                                                    • Work closely with the tech head, Project Manager / Head, QA head, IT Infrastructure head, Business head.
                                                                                                                    • Monitor overall health of the product development / project assignment and participate in internal status reviews.
                                                                                                                    • Should build a roadmap for the product, in consultation with the business and drive planning accordingly.
                                                                                                                    • Should have worked with an agile product development assignment closely with the technology team and understand’s the SDLC process.
                                                                                                                    • Should be able to participate in system audits to the extent of functional scoping.
                                                                                                                    • Liaise with external clients / stakeholders to drive the project requirements to completion throughout the life cycle of the project. (This would include clients / banks, card schemes, payment product certification agencies)
                                                                                                                    • Personnel management - Direct supervision of “Product Delivery & Implementation Team (Business Analysts, Technical Members, Project Managers)”

                                                                                                                    Budgeting: 

                                                                                                                    • Responsible for managing annual bottom-up budget for Product – Development, Implementation, which essentially includes headcount, consulting spends, prototyping costs, equipment cost, travel and entertainment, professional development, etc. 

                                                                                                                                     

                                                                                                                                    Apply Now

                                                                                                                                     

                                                                                                                                    BUSINESS EXECUTIVE

                                                                                                                                    Job title: Business Executive  

                                                                                                                                    Years of Experience: Freshers or 1 Year (Male Candidates only) 

                                                                                                                                    Education Required: BE & MBA (Preferably PGDBM) 

                                                                                                                                    Roles and Responsibilities: 

                                                                                                                                    • Support in generating business leads and following up on sales opportunities.
                                                                                                                                    • Cold calling potential customers and building relationships.
                                                                                                                                    • Assist team for collection of invoices.
                                                                                                                                    • Arranging meetings with clients and carrying out product demonstrations
                                                                                                                                    • Following up swiftly on sales enquiries and sending out information
                                                                                                                                    • Assist team in preparing the project PnL and bid submission
                                                                                                                                    • Researching the market and identifying potential target customers
                                                                                                                                    • Sending out proposals to converted opportunities.
                                                                                                                                    • Attending industry events to generate business leads.
                                                                                                                                    • Apply Companywide project management standards in preparing bids and contracts, responding to customer needs and managing the sales process from opportunity identification to customer sign off

                                                                                                                                    Special Skills: 

                                                                                                                                    • A degree in a business-related course like Business Administration and Business Management
                                                                                                                                    • Time management skills: and the ability to prioritize tasks
                                                                                                                                    • Effective presentation skills: ability to make presentations that will trigger sales and business relationships.
                                                                                                                                    • Excellent communication skills to be able to interact both verbally and in writing with employees, staff, and management without being misunderstood.
                                                                                                                                      Ability to meet targets and deadlines.
                                                                                                                                    • Possess flexibility in scheduling tasks, and the ability to multi-task without running into errors.
                                                                                                                                    • IT complaint: proficiency in working with the computer and CRM software is also important to the job of the executive for business development.

                                                                                                                                                       

                                                                                                                                                      Apply Now

                                                                                                                                                       

                                                                                                                                                      BUSINESS ANALYST

                                                                                                                                                      Job title: Business Analyst  

                                                                                                                                                      Years of Experience: Freshers or 1 Year 

                                                                                                                                                      Education Required: MBA (IT) preferred 

                                                                                                                                                      Roles and Responsibilities: 

                                                                                                                                                      • Ability to translate business requirements into functional specification document
                                                                                                                                                      • Performs gap-analysis with the assistance of other team members.
                                                                                                                                                      • Recognize discrepancy or inconsistency in design documents versus software implementation and take corrective action
                                                                                                                                                      • Ability to demonstrate, troubleshoot and solve problems
                                                                                                                                                      • Assist customer and partners with questions on product
                                                                                                                                                      • Work through errors and exceptions in the system

                                                                                                                                                      Special Skills: 

                                                                                                                                                      • Excellent communication skills, both oral and written with all levels of an organization
                                                                                                                                                      • Fluent in English
                                                                                                                                                      • People skills including acting with integrity and respect for others, negotiation, political sensitivity, professional impartiality, service orientation, personal time management and ability to achieve success through exercise of influence
                                                                                                                                                      • Ability to work with processes established to retain critical knowledge and facilitate knowledge transfer
                                                                                                                                                      • Knowledge of software development life cycle (waterfall and agile)
                                                                                                                                                      • Attention on detail and excellent analytical skills
                                                                                                                                                      • IT complaint: proficiency in working with the computer and CRM software is also important to the job of the executive for business development.

                                                                                                                                                                         

                                                                                                                                                                        Apply Now

                                                                                                                                                                         

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